General

Order Issues

• I've received a damaged or faulty item, what do I do?
• One of my miniatures is warped, what do I do?
• An item is missing from my order, what do I do?

Delivery

• My order isn't showing in my account, what do I do?
• When will my Kickstarter rewards arrive?
• When will my online order arrive?
• Will I get a tracking number for my order?
• Can I combine online orders?
• Why don't you ship to my country?

Returns and Refunds

• Can I return Kickstarter rewards?
• How do I return an online order?
• My Kickstarter rewards were returned to you, what do I do?