If you purchased your game via a retailer, please return to your point of purchase for a refund or exchange. We're afraid we cannot provide replacement orders or components for
If you purchased the game from SFG's webstore, please submit an Enquiry Request Form, select “Component” from enquiry type and detail what is missing or damaged. We will get back to you with details on how to acquire a replacement if your request qualifies.
If a model arrived damaged, please attach a clear, in-focus photograph of the damage.